Trauma-informed care · Edmonton & Leduc

ABOUT SIMTIAR

Trauma-informed care, centred on you.

Safety, trust and choice guide how we support children, youth and adults.

Simtiar Services Inc. provides residential care and transition supports in Edmonton and Leduc, Alberta. Our trauma-informed approach respects each person’s experiences, strengths, relationships and pace.

A support worker and two young people enjoying a board game at home

OUR PURPOSE

A safe home. A stronger sense of belonging.

We combine the warmth of home life with dependable, individualized support. We take time to understand the person, the relationships that matter to them and what they want to work toward.

Support for every next step.

At Simtiar, we get to know each person—their strengths, routines, relationships and what helps them feel safe and understood. We work alongside individuals, their families and care teams to shape support around the life they want to build.

That may mean helping a child settle into a caring home, guiding a young person through the transition to adulthood, or supporting an adult with daily living and community participation. Our team brings patience, encouragement and practical help, recognizing progress at each person’s pace.

Simtiar Roots · Ages 0–18

Children & youth

A home-like setting with 24/7 support, predictable routines, education, relationships and life skills.

Explore Group Living

Simtiar MyPath & Next Steps

Young adults & adults

Shared Living and Supported Living options with practical help for everyday life and the transition to adulthood.

Explore adult support

OUR PURPOSE & DIRECTION

Our Mission & Vision

WHAT WE DO

Our Mission

To provide safe, respectful, culturally responsive and individualized residential and community-based supports that empower children, youth and adults to develop stability, life skills, confidence, meaningful relationships and the ability to live as independently as possible.

THE FUTURE WE WORK TOWARD

Our Vision

A future where every child, youth and adult—regardless of past circumstances, disability, placement history or level of support need—has access to a safe home, meaningful opportunities, supportive relationships and a realistic pathway toward greater independence and belonging.

WHAT WE BELIEVE

Guided by the following beliefs

These beliefs guide how we listen, plan and provide support every day.

  • Respect & dignity

    Every person has inherent dignity and deserves respect, compassion, privacy and freedom from discrimination.

  • Equal worth & inclusion

    Every person has equal worth and the right to belong and participate meaningfully in home, school, work and community life.

  • Voice, choice & self-determination

    People have the right to shape decisions about their lives. We support accessible communication, informed choices and meaningful participation in planning.

  • Growth & self-expression

    Every person deserves opportunities to learn, express themselves, develop their strengths and pursue goals at their own pace.

  • Whole-person wellbeing

    Physical, intellectual, social, emotional and spiritual wellbeing matter. Support should reflect the whole person and what makes life meaningful to them.

  • Culture, identity & connection

    Culture, language, identity, family and community are part of belonging. Each person’s wishes and relationships deserve recognition and continuity.

OUR COMMITMENTS IN PRACTICE

We carry out our mission & vision by

We turn these beliefs into practical support through the Simtiar Model of Care, with the person at the centre.

  1. Individualized services

    Provide residential care, adult and transition supports, autism and developmental supports, respite, life skills and employment preparation around each person’s strengths, needs and goals.

  2. Evidence & ongoing learning

    Use relevant research, practice guidance, staff training and feedback to strengthen our understanding of autism, developmental disabilities, trauma and effective everyday support.

  3. Advocacy & informed choices

    Help individuals communicate their wishes, understand their options and connect with appropriate services, while supporting their rights and participation in decisions.

  4. Awareness & education

    Share practical knowledge with families, caregivers, staff and community partners to build understanding, reduce barriers and support inclusion.

  5. Mutually supportive partnerships

    Work with families, referring agencies, Indigenous communities, schools, employers and involved professionals to coordinate support and maintain continuity through transitions.

  6. Cultural continuity

    Develop an individualized Culture Continuity Plan with the person and, where appropriate, their family, community or Nation, respecting their choices, identity and cultural guidance.

  7. Consultation & service development

    Support agencies, organizations and community partners to explore accommodation solutions, plan individualized supports and strengthen programs, policies and service delivery.

  8. Accountability & improvement

    Review goals, safety, service quality and feedback with the person and their support team, and adjust care as needs and priorities change.

THE SIMTIAR MODEL OF CARE

Seven principles. One person at the centre.

A shared foundation for safe, individualized and coordinated support across our services.

Explore our model of care

OUR APPROACH

Trauma-informed care, every day.

Past and ongoing experiences can affect how a person feels safe, builds trust and responds to change. We bring that understanding into daily care: listening without judgment, responding calmly to distress and working to avoid unnecessary stress or reminders of difficult experiences.

Safety & calm

Ask what helps the person feel secure. Use predictable routines, appropriate supervision and calm support, with attention to emotional comfort and personal space.

Trust & transparency

Explain what will happen and why, prepare for changes and follow through on agreed responsibilities. Clear communication and dependable relationships build trust over time.

Voice & choice

Offer understandable choices, allow time to respond and include the person in decisions. Respect privacy, seek appropriate consent and support their ways of communicating.

Working together

Plan with the person and, as appropriate, their family, trusted people and authorized care team. Review what is working and adjust support together.

Strengths & confidence

Recognize abilities, interests and progress. Practise meaningful skills at a manageable pace, with encouragement and opportunities to make everyday decisions.

Culture & identity

Listen to the person’s cultural, family and community connections. Respect identity and lived experience, avoid assumptions and follow appropriate cultural guidance.

Care begins with listening. A person does not need to retell difficult experiences to begin a conversation with us. We start with what matters now and what helps them feel safe; any necessary personal records are shared through an agreed process.

IDENTITY & BELONGING

Connection belongs in the plan.

We respect each person’s culture, identity, language, family and faith. Cultural planning begins with listening and is guided by the person and the people they choose to involve.

Explore our Indigenous Values

Before you enquire.

Let’s discuss the right fit.

Share the broad support needs and timeline. We review suitability, availability, staffing and funding together.

Discuss a referral